AI Assistant for Caucasus International University
Task
Create an embedded assistant that helps students and applicants find information about programs, admissions and university services.
What the university received
- A website chat assistant where students and applicants can ask about admissions, programmes and university services.
- A single interface for finding university information, with knowledge-base search, quick links and a programme catalogue.
- Conversations that retain context, with follow-up questions, streamed answers and a feedback option.
Challenge
- Relevant information is spread across the university's pages and documents.
- Questions require finding relevant sources and taking the conversation context into account.
- The chat needs to work smoothly on the website and on mobile screens.
Solution
- Developed an embeddable chat widget and a FastAPI backend.
- Implemented search across university materials using OpenAI and a knowledge base.
- Added quick links, frequently asked questions and a directory of study programs.
- Implemented streamed responses and conversation context stored within the session.
- Added feedback options and response quality checks.
Technologies
Python / FastAPI / JavaScript / OpenAI API / knowledge base search
The conversations shown in the images are examples demonstrating the interface.